Feedback Army blog. Topics include:
Usability Testing, Business Musings, and Site News.
Last week I wrote about how to stay motivated and keep blogging. Something I didn’t touch upon is the need to make it easier to blog. Writing a blog is tough work. Not only do you have to create good content, you also have to spice it up, and promote it. Sometimes these side tasks [...]
I find my relationship with blogging is much like my relationship with running. Once a year I go to the running store. I’m greeted by someone with a slender build, clothes made of Thermax or DryFit, and endless enthusiasm. I try to act like I’m one with him by bringing in my old running shoes, [...]
An FAQ or Frequently Asked Questions page is a great tool to inform your users about the issues they will likely encounter. This post explains how to create a great FAQ page.
According to B.L. Ochman, there are over 15,740 folks on Twitter who list themselves as social media experts. I’m now going to write a post about social media and you should listen to me because I’m not one of those 15,740 people. What’s your impression of social media? When I think of a guru, I [...]
Recently, VisualWebsiteOptimizer.com became a Feedback Army customer. They make a product to aid the A|B testing process and use the data you have to increase sales on your site. Great stuff. You can read more about their experience using Feedback Army over at “How a $10 investment gives website improvement ideas worth thousands“. Their post [...]
Feedback Army continues to grow and do well. It’s my privilege to serve you. Despite this growth I noticed Feedback Army’s search engine traffic is poor. I looked at some options to improve SEO and settled on a strategy of adding quality content to this site. Step 1 of this meant getting a blog up [...]
This post describes David’s disappointed but hopeful first experience with Feedback Army. Don’t worry it has a happy ending too. David tries another test with more specific questions and ends up with something valuable for his team. Tips from David’s experience are presented to help you get the most out of Feedback Army.
This blog post is meant for the Amazon Mechanical Turk workers who work on Feedback Army reviews. If you’d like to leave your own tips, drop a comment. I just spent the day responding to many of you who have had responses that were not accepted recently. I noticed some common patterns and I think [...]
I’m going to help you take your service to a new level today. We’re going to play a game. A game motivated by our users. When you visit a new site, what questions come up in your mind? How long does it take you to decide to stay or go? Visitors who are new to [...]
Web masters often ask me for good questions that will lead to ideas for improving their site. I always answer that you need to know what you want to improve. However I have at times come across The Ultimate Question and seen it used in practice on Feedback Army. Here I’d like to share it [...]
